Have you ever tried to walk a techno-challenged friend or relative through emailing a photo or downloading a coupon? For many in our senior community, the idea of embracing technology isn’t foreign. The entire twentieth century was one giant technological step after another. But living the past 80 years doesn’t automatically mean you will embrace every new invention. Regardless of age, we will adopt technologies helpful to us and shy away from those which aren’t.
Leaders continually try and fail to convert older generations to new technologies. For some leaders failure leads them to frustration and frustration leads to resentment. If that wasn’t unfortunate enough, in extreme cases, resentment can lead to ostracizing seniors altogether.